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Rating Summary

2.6

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

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Reviews for CocoCane CompassOne

Desmond Yeo

Desmond Yeo

1

I like Cocane sugarcane ginger and the quality of the drink but on 28th March around 2045hrs, I was about to order the drink at Compass one outlet and there was just a customer infront of me. The customer had problem and doubt ordering online. She try to ask the staff standing infront of the cashier counter for help but this girl so engrossed in playing with the handphone and simply point at the online ordering board without listening to what she said. The customer infront of me just walked off without ordering. I then moved forward requesting that I want to order the sugarcane ginger as I cannot see in the online ordering. But again this staff ( short little girl) still playing with the handphone again point at the ordering board showing her care less or don't be bother attitude. I too cannot hold my frustration for the service and I also walked off without ordering. Cococane is the drink I like and compass one is the nearest outlet from my house but the service here is damn poor. I will try to order from other outlet when I come by. Hope the cococane management can educate their staff to provide a better and more friendly service at Compass one.

Himansu Sahoo

Himansu Sahoo

1

Can I give 0 star. Worst service and rude staffs. Despite asking without ice and paying additional money $1.5, these people gave me something from fridge (the rude staff said it is coconut water from fridge) + juices that were stored and it is not fresh by the way. And the staffs are rude. I am seeing others’ review now, now I am thinking I should have read review before going there. Won’t recommend anyone to go there

Yun Xi

Yun Xi

5

Discovered CocoCane recently and really love it! The drink I ordered (Yakult Red Apple) was honestly so delicious, got it a few times already! Will keep coming. Thank you 🥰 …

Goh

Goh

1

Their menus stated 100% pure sugar cane! But I saw the staff pour water and full cup of ice then 1/4 of sugar cane juice in it! This is so called 100% pure juice?! I will never ever buy again!!!😱 Go Kovan food market you will know what is sugar cane juice! …

Fam Matthew

Fam Matthew

1

Dishonest staff. Pay for fresh coconut juice without ice. Caught the staff gathered prepared iced coconut juice, then scope up the ice and serve the drink. When questioned her, just ignore you.