M1 Compass One - Phone Shop Internet Service Provider

I had an absolutely fantastic experience with Emerson Mok! His laid-back style combined with deep knowledge of his products and corporate promotions made the whole process enjoyable. He truly listened to my concerns and went above and beyond to ensure I made the best purchase decision. I couldn’t be happier!

Ms. Joey was exceptionally helpful in ensuring I understood everything. She patiently explained the two different plans in such clear and simple terms, and even went the extra mile to help me calculate the differences. I was also grateful for the time she gave me to consider my options. She truly is a professional and warm individual.

I visited on Saturday and were assisted by Patricia, who was incredibly patient and friendly. She went the extra mile by helping us calculate details for our other M1 accounts and even rearranged our mobile contract to better suit our needs. Her service was outstanding! We’ll definitely look for her again on our next visit.

Ms Maggie Mok was really helpful. I really enjoyed my time with her. She explained things very well and easy for me to understand. I really appreciate the customer service she had shown to me. Thank you M1 for getting such nice and pleasant service provider.

Melicia provided top-notch service, demonstrating great knowledge and patience in guiding my wife and me through the recontract process. We truly appreciate her professionalism and dedication.

I was assisted by Melicia today when I purchase my new phone. She was very clear in explaining all the different plans and discount M1 was offering. She’s very friendly and warm. She has made my experience at M1 very pleasant! Thank you Melicia!

I had an amazing experience with Ms Maggie! From start to finish, everything was handled with the utmost professionalism and care. The staff was incredibly friendly, attentive, and genuinely went out of their way to make sure I satisfied with the phone!. What stood out most was her attention to detail and how she anticipated my needs before I even mentioned them. The entire explaination donr by her and the process was smooth, efficient, and exceeded my expectations in every way. I truly appreciate the effort put in by her. It's rare to come across such outstanding service these days, Hopefully she will still there when i return to recontract another line in October! — you’ve earned a loyal customer!

I was served by Emerson Mok. He was really very helpful and took his time to show me the best plan that I should have opted for. I initially wanted the $0 phone plan and he took the initiative to ask about my job and introduced a better and affordable plan that I wouldn't have thought of. He really went beyond to provide the best service I could ever ask for. Really the best serviceman I've witnessed. Thank you M1 and Emerson.

I had an excellent experience at this M1 shop, and I couldn't be more impressed with the level of service I received. Kenny went above and beyond to help me, patiently explaining everything I needed to know. I had a lot of questions, and he took the time to clarify all the details, ensuring I fully understood the options available to me. He genuinely provided the best assistance possible. It's rare to encounter such attentive and knowledgeable customer service, and I truly appreciate his effort.

We had the pleasure of being assisted by Betty, and she was absolutely outstanding. Not only was she incredibly helpful, but she also took the initiative to review our existing plans, ultimately securing us a fantastic deal and significant savings. We are truly grateful for her exceptional service. Thank you, Betty!

⭐⭐⭐⭐⭐ I had an exceptional experience at the M1 CompassOne outlet thanks to Maggie Mok! Her professionalism, warmth, and genuine care truly stood out. Maggie went above and beyond to assist me, patiently answering all my questions and ensuring I got the best plan tailored to my needs. Her friendly demeanor made the entire process smooth and enjoyable. It’s rare to encounter such dedicated and knowledgeable service — Maggie is a true asset to M1. Highly recommend seeking her out if you want top-notch customer care!

I visited the shop on a Saturday evening for my home fibre broadband recontract. Despite the crowd, the service staff was very patient and took the time to help me compare the different plans as I was unsure which one to sign up for. With her excellent product knowledge, she recommended the best plan for my needs and clearly explained the deals and savings available. I truly appreciated her professionalism, patience, and helpful advice. Thank you, Maggie, for the great service!

I’m very happy with Melicia’s service. She is pleasant and I don’t have to wait for her to provide me any suggestions as i can see that she is very knowledgeable. Keep up the excellent work! :)

It's been an amazing experience with melicia lye. Thank you for going through the whole process with me patiently. The whole process with you was such a breeze. Kudos for going the extra mile with your customer service and I hope the next time you'll be able to serve me again. Keep up the good work M1 for hiring a A Start customer service excellence.

Came in a lil late when they were almost closing. I lost my handphone and was scrambling to get a replacement prepaid card as it was sold out everywhere else. I tried my luck to go in even with the shutter half closed and told them I lost my handphone. They were so nice to accomadate to my late request and went the extra mile to help. I would like to thank the team and Emerson for assisting me.