Daniel Wong
Did my fan purchase with Novita Addy @ Compass One. He is very patient, knowledgeable and helpful. Glad to get great deals and products from him and Novita.
novita Compass One showcases a proud home-grown Singapore brand with over 23 years of experience in creating innovative home appliances that promote total wellness in air, water, and body care. As an 8-time winner of Reader's Digest Trusted Brand for both water and air purifiers, novita has established itself as a leader in Singapore's home appliance industry. The Compass One location serves as a comprehensive showroom where Sengkang residents can experience the full range of novita's award-winning products designed to enhance indoor air quality and provide pure, clean water for healthier living.
The store features novita's complete product lineup including their newest Air Purifier A5, marketed as "the Most Powerful & Compact Air Purifier in its class," alongside 2-in-1 Air Purifier and Dehumidifier units that address Singapore's humid climate challenges. Their water purification systems provide on-demand clean, hot, or cold water for homes and offices, while their wellness product range includes therapeutic massage chairs for relaxation and stress relief. The store also offers air and surface sterilizers, hot and cold water dispensers, and respiratory health products that cater to Singapore's tropical environment and urban lifestyle needs.
Located at #L1-51 with operating hours from 11:00am to 9:00pm daily, the novita store provides expert consultation and product demonstrations to help customers choose the most suitable solutions for their homes. Customers can reach the store at +65 6242 0141 for inquiries and service support. The store participates in Compass One's rewards program and accepts both physical and electronic vouchers, making it convenient for shoppers to invest in healthier living solutions while enjoying their shopping experience at the mall.
Based on 15 reviews
Out of 235 shops
Not enough ratings
No negative reviews yet
Daniel Wong
Did my fan purchase with Novita Addy @ Compass One. He is very patient, knowledgeable and helpful. Glad to get great deals and products from him and Novita.
Nz Yeo
Addy ensures a seamless and satisfying experience from start to finish. He is friendly and approachable demeanor, combined with impressive product knowledge, made the entire process effortless. Addy provided clear and detailed explanations about the Novita range, helping me make an informed decision. They also guided me on how to fully utilize the climate voucher, ensuring I got the best value for my purchase. With his help, I felt confident and reassured. Highly recommend Addy for anyone seeking reliable service and expert advice!
May Ae
I recently purchased a water dispenser from Novita @compassone and I have to give a huge shout-out to Addy He was patient, answered all my questions thoroughly (and I had a lot!), and helped me choose the perfect model for my needs and budget. His friendly and professional demeanor made the entire experience a pleasure. I highly recommend him and Novita.
Irene Kwek
Mr. Addy is well-versed in the product and provides thorough explanations. The service is excellent.
Dora Goh
Addy is very friendly and helpful. We been buying from him, good service and even remember us after so many months. Novita products are good too. We buy from fan to water dispenser to dehumidifiers for all our rooms and living
Chin Yin Pei
Bought filter with Addy continuously 2years already. He is friendly, accommodating and have good knowledge with Novita products.
Dr Lipa
Addy is an amazing Sales person to talk to. The way he explains the difference between the 2 fans and also the air purifiers/Humidifiers are nothing short of amazing. I would highly recommend people to visit this outlet as their customer service is 10/10.
Fadly Kam Sani
Addy very friendly and knowledgeably. Explain clearly to us with regards to the water dispenser.
Naz Dawood
I had problems changing my filter. The water was leaking from the machine. I contacted Addy from compassone who gave me a call and helped me resolve the issue. Good after sales support from Addy!
C L
Went to get a replacement filter for my water dispenser and Addy was very professional and patient while explaining to me, overall a very good experience.
Jeanette Lim
Addy Chin served me when I purchased the Novita air filters. He is very friendly & helpful & guided me how to clean the air purifier. Very professional staff
Lycan Lee
Addy is good salesperson. He's very patience to each customer even only one staff at Compass One. Will definitely look for him when come back buy refill with him.
Carol “Carol” Koon
The salesperson Addy at compass point gives us a detailed explanation on the water dispenser despite being a one man show. Very patience with all our enquiry.
Sia Lay See
Addy is very professional on his product knowledge. Beside that he's very patience to serve me in the meantime I've visited his shop for about 3-4 times. Finally I bought his W55 ice maker to my house. Thanks Addy. 10 stars for him.
Wee Khiang Lim
I made an an enquiry about replacing my 3yo W11. Angela contacted me and made recommendations that suit my needs. She is very friendly and helpful. Introduced the refreshed W12 and explained the new feature. A pre-order was placed and she followed up with the delivery when the stock arrived. Thanks Angela!!
23 photos