R
SUPER BAD AND disappointing experience at this nail shop: Poor Service: The overall service was unsatisfactory. Rude Communication: The staff hung up the phone abruptly and rudely. Lack of Accountability: When I asked for the shop manager’s name, they couldn’t provide an answer and seemed to suggest there was no superior. Instead, they blamed me for asking, claiming it wasn’t relevant to my feedback. Untrustworthy Practices: Be cautious—this shop pressures you into purchasing packages and makes empty promises. They seem more interested in getting you to pay upfront rather than providing quality service. If you do decide to visit, make sure to get everything in writing. Aggressive Sales Tactics: The hard-selling approach was overwhelming and uncomfortable. Refusal to Provide Staff Information: The staff also refused to provide their names when I asked for feedback purposes. They kept insisting that the only way to contact them was through their main office, which only offers an email that doesn’t provide proper responses. Inconsistent Information: During the hard-sell for packages, I was told that all their outlets are the same. However, when I encountered an issue, they suddenly claimed that each outlet operates differently. Ridiculous Hard Sell After Sessions: After I had used 2 out of 10 sessions, they still aggressively tried to sell me more sessions, which is absolutely ridiculous. I would advise others to think twice before visiting. Make sure you're clear on what’s being promised and avoid falling for their sales tactics. Also, don’t expect any proper customer service or accountability for after sales service.