Reviews for The Coffee Bean Tea Leaf - Compass One Level 3 at Compass One Shopping Mall

Grace Neo

August 24, 2025

1

We were disappointed with the service at cp1 outlet. We ordered cake to celebrate Father Day, when my husband collected cake, staff did not pack plastic knife. We have to look for knife while the guests waited in the event room. Then I realises that they did not pack in the extra cheese sampler that I ordered. After party, we have to make another trip to collect cheese cake sampler. By then all guests have left. All this small things make the whole experience very frustrating cos guests don’t get to eat the food we ordered.

Muhammad Muhaimin

August 24, 2025

1

Today, I visited The Coffee Bean and Tea Leaf, and unfortunately, I had a disappointing experience. There was a staff member named Intan who gave me a very unpleasant death stare and was extremely rude in her attitude. It made me feel uncomfortable and unwelcome. As a customer, I believe basic courtesy and professionalism should always be maintained. I hope management looks into this and ensures better service standards in the future.

Shermaine Gau

August 24, 2025

5

I was very pleased with the sight, where the staff kindly, quickly and politely made up to an order error from a customer quickly. It is a quite a heart warming sight too looking at the customer-staff interaction! May god bless the them all too. May the staff carry forward with their good services to the customers and the company should be very proud of them.

小幸运

August 24, 2025

1

Staff service super poor, the two ladies was very rude and impatient and only the male staff got better attitude. Disappointed with the service compared to other coffee chain.