Reviews for Yale Smart Shop Sengkang

Kris Ang

August 24, 2025

5

Visited this branch to enquire about the locks on a Saturday. Spent around 45min with Jerald, who patiently explained and clarified our doubts. Returned to purchase on Monday and was served by Jerald again who remembered us and processed our purchase promptly. He is detailed and meticulous, explaining in a professional manner. Great service!

Kuan Meng Chin

August 24, 2025

5

We bought the Yale lock because of the excellent service, detailed explanation and patience from our interaction with Ms Chang/ Yellow. We were in decided but her detailed knowledge of Yale product, market product difference , kind assistance and patience in promoting Yale make use decide on spot to buy. She is extremely helpful to get us the earliest slot for installation for the next day and alternative slot. The whole experience from explanation, promoting, and service is great. She is a star and gem and asset to company

Wee Kim Hwee

August 24, 2025

5

Ms Chang was the only staff available to serve customers when we went there at around 7pm on a Friday night. Despite the non-stop customers she had to serve, she was always very patient and happy to explain / clarify any queries that customers had. She also went the extra mile to check if there were earlier installation slots for customers constantly. We were very happy with the service and advice received and decided to purchase a replacement Yale ByYou D Pro Smart Deadbolt to replace our faulty Yale YDD424 model. Definitely recommend the experience but you may have to wait for your turn to be served if there are many customers around.

Christopher Lee

August 24, 2025

5

Excellent service by staff at this branch. She was very patient and clear in sharing all the functions of the different safe boxes. Gave us space to consider what to buy, and was not pushy at all. Enjoyable shopping experience. Bought a safe from her in the end. Would recommend!

Xun Qin Ong

August 24, 2025

5

Was served by jerald from this outlet, he was very prompt in explanation as well as good with after service, got a Byyou Pro G and Pro D from him! Excellent service, highly reccomended