Last evening a young Malay girl serving there corrected my pronunciation of "bundung* , not once, but twice. And very loudly. If u know what I mean, jus leave it, why correct customer's pronunciation, it's rude
Andy Teng
1
Went to the stall at compassone 845pm on 12th Aug. Staff with abit long golden dyed hair was very rude, was ordering classic meal, before i can even say chicken wing, he cut in and shouting "what classic!! what classic!!"
Then when making payment was asking if we can still use everyday card, he say can can can, then after he processed and when i was about to scan, he started wait la wait la.
He processed the whole payment for non-everyday card, how would i know he processed wrongly. I cant even see the screen from the counter.
I always buy from this store, this is the first time i met him. Likely a new staff.
Everything I've said is nothing but the truth, please review your cctv, we have been cordial all along, please train your staff properly.
Be patient, at least let other's finish their sentence before shouting. Also, nothing wrong to make mistake, at least keep quiet than to start shouting.
雪看东西
5
Fried chicken cutlet was very crispy I am assuming it’s freshly fried as it’s dinner hour. Queue was fast moving though there were a lot of people. Cashier was very polite and friendly. Food was yummyyyyy
David Wong
3
Went there to buy lunch (chicken cutlet NL).
SURPRISED me when I was about to eat as the basmati rice were lumpy n watery soft (see photo after breaking up smaller lump).
Disappointed to have such experience as this packet costed me almost $7. Bad rice preparation process.
May not return to this outlet!!
Linda Linz
1
May i know this is fully cook? Feels very disappointed. First time try new menu from crave, quantity really drop a lot, can test the coconut not fresh from the rice. If not familiar with the recipe for chicken berempah better dun sell this menu!! Can test Chicken outside skin and the crunch is bitter test.!
Dry Gin
3
Rice is so sticky. Ordered Royale and 2 x chicken wing set all the rice is sticky. Super disappointed. Normally the rice grains are long and separate but today really cannot make it. Thought I am eating ketupat. The Nasi lemak is not cheap but at least keep up the standard. We the consumers willing to pay but pls keep up the standard.
MeLLo WinD
1
Quality went down the drain. Bought mine around 830pm today.
1. Rice had no taste or even smell of coconut....
2. Rice cooked was 1-2 mins pre-mature
If you guys are cost saving so much then let us know before hand I can go elsewhere to buy Nasi Lemak. Even Ananas cafe nasi lemak rice isn't that bad...
Lam York Wah
2
This nasi lemak used to be one of my top choice. But lately 2 times when da-pao home, I was disappointed with the quality. The chicken wings over fried till its hard on the outside, furthermore the meat is not fresh, black in colour and with a weird taste.
LT Yip
1
I ordered the Royale with an extra sambal chilli and paid the additional $0.30. Before leaving, I specifically asked if there were two packets of sambal chilli included. The staff member confidently assured me there were. However, upon reaching home — a good 10-minute brisk walk away — I discovered only one packet in the box. I was understandably frustrated and walked all the way back to Compass One to get what I had paid for. When I returned to the store, the staff was nonchalant and unapologetic, which added to my disappointment. There was no acknowledgment of the inconvenience or error.
This experience has left me extremely dissatisfied, not just because of the missing item, but more so due to the lack of accountability and basic courtesy from the staff.
I hope this feedback will be taken seriously and improvements made to both accuracy and customer service.
ReVoz 8
5
I ordered 2 x takeaway last week. I found 1 x vegetable and 1 x bergedil missing. I went back to order a nasi lemak and wanted them to add back the vegetable and bergedil. All the staff apologized and gave me a free meal with a free drink of Bandung. They did not argue at all. I am really touched by their offer. I need to spread the word of their excellent attitudes and good service. I will be back!