A price sticker was found in one the products of emicakes.If this was consumed by small kids who didnt notice it,it would have been fatal.
Shobi Ren
5
Great service at Compass One mall by 2 sales lady Indian and Chinese.
Thumbs up šš½ ā¦
Ahmad fadzilah Dilah
4
Nice place to go but maybe need some improvementāŗļø
Diya L
1
I ordered a designer cake from this bakery expecting custom piping, which was a key reason I opted for the more expensive option instead of a cheaper pre-made cake. Unfortunately, when the cake arrived, the custom message was missing, and I was left deeply disappointed.
While the bakery claimed that the custom piping is a complimentary service, thatās not the point ā I wouldnāt have paid a premium for a designer cake if I didnāt expect the customization. Their customer service was slow, perfunctory, and frankly, didnāt seem to care about the inconvenience caused. A 10% discount was offered for future purchases (the audacity to believe Iād ever buy from them again!) , but that barely covers the disappointment of receiving a product that wasnāt as promised.
Itās clear this bakery doesnāt take accountability for their mistakes and is more interested in offering minimal compensation rather than genuinely addressing customer concerns. I strongly advise staying away from a business that doesnāt value its customers or fulfill basic expectations. I am truly disappointed with the entire experience.
Joe Tan
1
Kind of disappointing when you get a cake, sang the birthday song, cut the cake, and everyone was expecting a slice of it but was shocked to see MOLD all inside the cake. š¢š¢š¢ ā¦
Wanyi Lim
5
Ordered the taro cake and the taro flavour is aromatic. Collection is hassle free. Candles and knifes are provided, but not paper plates. Swee heng bakery provides paper plates if purchase cakes from them.
Liang Valerie
4
As mooncake, season is near the corner so i went to get a box of mini mao shao wang durian moon cakes.
We know, moon cakes it is great to get early especially when it is 40% off the actual prices.
Nowadays, it is hard to get deep discount and somemore they allow you to purchase only one box.
It depends, you are going for nice mooncake or convenient.
This time, i went for conveniece.
Highly recommend, eggless cake and durian mooncake.
Better grab, the discount if not have to wait for next year already.
Leon
1
Emicakes mooncake with plastic... A true disappointment š
Sui Jeff
1
Poor customer services from both store staff to HQ staff. Store never check properly informed our name not in their pickup list. Then suddenly call back the next day saying the cake is actually inside the fridge. Never apologise just keep asking when can collect when the birthday is already over. After that no follow through or apologise just ended the thing with refund.
Cheyenne Lee
1
Durian crepe packaging was not sealed properly so there was an open hole in all four corners. Had to toss it to prevent food poisoning so I wasted my money.