Eu Yan Sang at Compass One B1 level brings over 145 years of Traditional Chinese Medicine excellence to #B1-31, operating daily from 10am to 10pm with contact at 6386 4689 as Singapore's leading integrative health and wellness company with unique TCM heritage. As one of the largest TCM retailers in Singapore with more than 40 outlets, this location provides access to over 300 Eu Yan Sang brand products and 1,000 different types of Chinese herbs and medicinal products, all manufactured in GMP-certified facilities ensuring safe, efficacious health solutions.
The store specializes in fine quality Chinese herbs and proprietary medicines alongside flagship products including Bak Foong Pills for women's health, Pure Cordyceps for vitality and energy, premium bottled bird's nest, and the popular Immunity Trio featuring Lingzhi, Cordyceps, and Pycnogenol supplements that strengthen immunity and enhance overall well-being. Beyond traditional offerings, Eu Yan Sang provides dietary supplements, health foods, raw herbs, and packaged tonic soups that combine ancient wisdom with modern scientific innovation for contemporary wellness needs.
Enhanced with Compass One physical and e-voucher acceptance plus points earning opportunities, Eu Yan Sang serves as the trusted health destination where traditional medicine meets modern convenience. The store's combination of heritage authenticity, scientific quality assurance, extensive product range, and expert knowledge makes it the premier choice for families seeking reliable Traditional Chinese Medicine solutions, health supplements, and wellness products that support balanced living in Singapore's largest suburban community.
Based on 14 reviews
Out of 235 shops
Not enough ratings
Cecilia
Staff look down and attitude service. Been there and always have the same attitude staff. Bad service at this compass one outlet. I been to a fews outlet also to purchase, some mostly outlet is much better than this outlet. Please outlet manager i/c. Please train your staff to be more polite and friendly to others customers if they wanted to work in the services line.
John Leong
Very much like every other Eu Yan Sang outlet but short on staff. Only 1 staff was in at the time I visited and he was engaged with another customer and could not attend to me. Could definitely do with more staff to be service oriented.
K C
When I arrived, they were 2 customers waiting to pay at the cashier. The staff Justin took a long time to serve them. He forgot to charge one of the customers 10 cents for a bag, so he had to cancel the charge and charge again. When it was my turn, I had to tell him about the buy 6 get one promo of the herbal jelly, he was clueless and had to refer to the display. He included the extra herbal jelly in the bill and then had to cancel the payment. I told him I didn’t want the bag but 10 cents was charged but he gave me a 10 cents coin. Meanwhile, there were other customers waiting. He did not seem focus enough to do his job well.
Joseph Poh
Today i go to compass one outlet. I don't know why some item without price tag. When i ask the price they even tell me different price! Also they tell me join membership got free gift , end up another staff insist said no free free which i pointed another staff which said got free gift and she not even ask him for verify which he didn't serve any customer. price
Jasmine Goh
My dad went there for the first time as his foot was painful to the point that he was limping. The counter staff told him there were many patients ahead of him and he has to wait. Told him to come back after 2 to 3 hours. No queue number given. After my dad came back, they registered and finally gave him the queue number. At that time not many patients in the clinic. However, a number of patients gradually walked back with their queue number. That means my dad had to wait even longer now that these customers (who had a queue number) would see the Dr first. The staff should have given my dad the queue number in the first place, instead of asking him to come back many hours later. In total, he waited 4 to 5 hours and NEVER got to see the Dr at all. Atrocious and bad customer service! An utter waste of time! They greatly prioritised those packaged customers and neglected those first time customers! It is common sense that a first time customer could potential be their regular if the service is good. It was a terrible mistake to choose Eu Yan Sang when there are other TCM clinic that are way more efficient and effective! Their reputation might go downhill if this goes on.
Richie H.
This is the last time our family will patronize from you. Very bad service and not trustworthy. Actually one star also I dont want to give. Wanted a red trolley gift but staff said only green left. Staff insisted I take the green one, but saw the red one hidden in the box. On payment, told me there is lucky spin, but after spinning, told me if taken the trolley no spin...if that's the rule, state with signage...you said it, keep your words! And most importantly, dont bluff!!!
Ms Ong
Eu Yan Sang staff mostly bad service and attitude
Tan Jin San
Paid over 100 bucks for an initial dose of medicine. Took it on time. But I didn't see an improvement at all on my back problem.
Nor Atan
Mr Soh was kind and very patient with us. Slowly explaining what the herbs and how to prepare the items. His knowledge about the herbs and tonics is indepth. Truly mesmerized by his professionalism. Thank you so much
Pak Soon Lau
Good quality Chinese herbs and medication sold here. Storewide discount now on.
Joanne Teng
Good:)
V
I have been a regular customer of EYS for many years and I have never ever met with anyone who will be so patient, knowledgeable and helpful to share their products with me. Her name is Ding Dayong a mainland Chinese lady at Compass One Sengkang shopping mall. Majority of their local staff are very rude especially those in their seniors. They also have students should be working part time are also quite polite and helpful. I have a pleasant experience with this Ms Ding. Thank you 🙏🏼
leicester chua
Ordered a 300 dollars hamper from their website for a client who is sick. Great service
Liz Seet
And old reputable brand of herbs. Can't go wrong buying herbs from them. But! would be good if there are more local staff who understand our culture n needs. Rather a strictly Chinese from China, who speaks only mandarin. Which I had a problem with 2 chinese speaking staff. Left with minimal purchase.
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