Honest review about the food quality. It’s really really not nice. I bought chwee kueh, Siew mai, png kueh and soon kueh just to try a bit of everything. I did not like the texture of the chwee kueh. Felt like factory produced.
Siew mai was so so and the soon kueh and png kueh had thick and hard skin. Overall, not good at all and the price is atrocious. Too expensive!!!!
Melissa Hee
5
Jian Bo Shui Kueh: A Bib Gourmand Hawker Gem Since 1968
Jian Bo Shui Kueh is a true icon in Singapore’s hawker scene, and I visited their outlet at Kopi Tiam Corner @ Serangoon. Famous for their delicious Shui Kueh, this stall has been awarded the Bib Gourmand in the Michelin Guide Singapore for many years—a testament to their quality and taste.
Their spread of kuih looks so tempting that one visit isn’t enough to try everything! The Shui Kueh itself is exceptional, with flavors that reflect their legacy of excellence, passed down through generations since 1968.
If you’re looking to savor authentic hawker delights, Jian Bo Shui Kueh is a must-visit. Highly recommended for food lovers and Michelin fans alike!
David Gn
5
Food is great! Very flavorful preserved radish. And the rice cake is soft. One of my childhood breakfast go-to choice.
Tan
1
This extremely unpleasant experience happened in Sengkang Compassvale Branch on Sunday 20 October 2024. This lady, as attached arrowed in green, was very sarcastic when I approached another counter staff to find out roughly what time I can get a chance to purchase warmer carrot cakes because they really taste nicer.
This lady, who was not even serving me at that moment suddenly spoke in a very sarcastic exact tone from behind that I can stand at the shop to wait until all are sold out to get the new ones, as though someone who speaks in a wet fish market... This is certainly not a joke to make...
My question is, is that the way how customers should be served in shopping malls? Customers are already disappointed not being able to get what he or she wants, and you are saying this in a sarcastic tone... My impression of Jian Bo has been pleasant till now for me to patron and other outlets so many times. However, I seriously feel that this kind of ugly customer service attitude will tarnish the company's image.
When highlighted to the management Ms. Peggy Lee for a small compensation for customer service recovery, the exact words from her in her reply email was, the staff was already given a warning (which I am not even sure whether it is true or not) and also a reply stating that "We seek your understanding and are not able to offer any compensation as the product you have purchased (1 piece of carrot cake) is in good quality."
My first question is, how does she even know that it is in good quality? Secondly, are you sure that ONLY 1 piece of carrot cake was purchased on that day. Lastly, being a loyal customer who often patron this store, are they trying to imply that they cannot afford even a small compensation to salvage their company's name?
I was utterly disappointed by Ms. Peggy's reply. SHAME ON YOU! Good luck to those who wishes to patron and continue to patron this stall. I had also promised myself never ever to return to this stall again.
Joanne Phoon
1
Asked aunty if can put all the sauces for the chee cheong fun b4 I pay. If can then buy. She said ok but while preparing kept grumbling cannot. Can only put one type. She said boss won't give. Then in the 1st place don't sell me. Not the 1st time their staffs very naggy. I told her if cannot I Won't buy. The food is dry n tasteless. Don't sell if you are unable to provide.
Baos
1
Prices been increasing and food portion getting smaller. Dishonest staff overcharging food items not based on price listed on tags. Wanted to buy a kueh and told them can get me the SLIGHTLY thicker piece, they ignored the request, took the smaller piece and walked away expecting me to pay. which again I asked before paying, and they say that piece they will charge more. Does the bosses know they are doing this?? Everyone is facing this whole inflation together, but what for need to say until like that?
WR X (Toujiang)
1
After selecting my items and making payment, instead of handing me my purchase, the cashier just left them next to the cash register and watched me. How can I support a brand that is unaware of such behavior?
lau jiayun
1
Had unpleasant experience when buying from the aunty just now (about 1330 on 15/7/2025). Pls educate your staff to speak louder and give customer time to respond.
Benito Linus
1
Bought a butterfly fritter for breakfast and it TASTE HORRIBLE. The fritter was so hard and thin, just look at the picture, it even breaks into 2 when I hold it.
The guy who took my order is very bad too. There's a few freshly fried butterfly fritter in the front but he choose to pick this old and hard one for me. Never visit this stall again. Even for chwee kueh I will never support them too.
Stephen Chan
1
An update to the review after a year or 2:
The prices are simply extortionate, 1.50 for you tiao and the shui kueh is 5.60 for 8, EXCLUDING 30cent for the box which is a must to contain them (how else can we take the shui kueh?).
My main complain here is on the A1 box to contain the shui kueh, I believe it is ridiculous that when the stall only serve take away and you charge people for the packaging while there is no where on the signboard or menu indicating the box costs money.
I shall experiment to bring my container next time and very likely they will charge me ONE dollar (it is written at the cash register) for asking them to put a little more cai Poh into my container since the staff will just put a meagre portion of it into my container.
Conclusion : I will BOYCOTT all Jian No related brands, it is beyond ridiculous for these prices and on the business practices.
Previous review which still stands true.
Just to add to the low reviews here, I think the franchiser need to take note of this outlet:
poor service in the form of instructions not followed:
- requested for no chilli but it was added,
- more Cai po but 10 out of 10 times the Cai po is insufficient for 10 kueh,
- the staff seems uninterested or simply rude on replying, this is not always the case but frequent enough to observe this behaviour
On the core product which is the shui kueh, people like the kueh to have a good spread of Cai po to go along with it. However each time we order 10 kueh and requested for more Cai po (cos it was always insufficient to even thinly spread on each of the 10 kueh), this request is always (10 out of 10 times) intentionally ignore!
This lead me to go around the "system" to only order 8 instead of 10. This is because with 8 kueh the Cai po is more manageable and will leave us happier as a consumer.
The picture below shows that I order 10 keuh and scrimping on the Cai po for the 7 kueh I eaten, there is only Cai po just enough for 1 more kueh..