it has been more than 6 years since my last prescription at this outlet and i happened to walk in randoomly today without expectations.
jovan approached me and was asked to pick out some frames that would suit me, and his choices were spot-on! he was attentive, soft-spoken and offered his opinions when asked.
next, I was attended by amie li whom took my eye test in detail and highlighted various promos which enabled in some good savings for an otherwise full-price purchase!
I'm delighted with the overall experience and looking forward to the collection of my new specs soon
Teo Yenn
1
Fast attentive..but . service so so..as they do not help customer clean lenses for adjustment.
Be honest,to purchase, service is very good, for adjustment,service is Damm bad,they do not smile nor say any especially 'Hi,Hello/Welcome '.& thank you!
This is the fact that I've encountered..
Willy Pang
5
Been to many owndays outlet, Alinda Teo service is superb. Offered good advice and instructions while doing eye check, recommended suitable frames and being extremely patient even though it’s near closing hours.
Made my day 🙂
Praphan HC
5
Their service is absolutely spectacular! The attention to detail, professionalism, and genuine care you provide to your customers make every visit a delightful experience. Thank you for setting such a high standard and making shopping an absolute pleasure!
John Leong
5
Very friendly staff. Helpful and attentive to our needs. Explained everything to us clearly. Have patronised this outlet for my entire family needs. 👍🏻 one of the staff, Alinda, was extremely detailed and was superb in her service. …
MUHAMAD YUSOFF BIN MAJID
5
I was greeted by Ms Alinda Teo at this outlet. She is very efficient In handling the job well and executed it professionally. She knows the demand of the customers well. A very good role model.
Tan Ying Xuan
5
shoutout to Alinda who happily tended to my requests and did my eye test, she is attentive and friendly which made my experience a good one! i was eyeing the pompompurin glasses for a long time and decided to buy them before they get sold out~
Randall Villasenor
5
I am unaware of the level of service expected from Owndays but this branch repaired my son’s broken glasses (from a different branch) free-of-charge. Highly recommended!
Emmanuel Ng
5
writing this review to commend a Jing Ying for her superb customer service, i walked into the store and saw that all their stuff were busy so i wanted to just wait till one of them was free, thankfully, amidst their business, Jing Ying still approached me to help.
i got new glasses that needed adjustment. Though the glasses werent from owndays, she still promptly assisted me in helping me adjust the glasses. Superb service from her, i have been an owndays customer since 2018 and ill still continue to be one!
diana peh
5
Thx especially to this Malay female staff (Shabirah) was my 2nd visit she was really nice n pleasant! Esp to all who walk in to Ownsday serving all customers (including me) well!
To the male staff too who after that did get to persuade my mum or me to add Transition lens r Blue Light lens to top up and we both were convinced enough to get one specs for it!
Thanks to all staff working that day on Sat 16/9.
And oso to assist to get Compass One mall points for their reward in this mall