Location:
Quality products and services
Polar Puffs & Cakes brings over 90 years of baking excellence to Compass One, serving as a halal-certified bakery that has become synonymous with Singapore's local bakery culture through nearly a century of operation. Employing professional bakers and pastry chefs who maintain traditional recipes alongside modern innovations, this established bakery operates as part of a 29-location network across Singapore, making quality baked goods accessible to diverse communities. The Compass One location serves the Sengkang community with fresh daily baking, offering both traditional favorites and contemporary creations that have earned the bakery its reputation for consistency and quality.
The bakery's signature offerings include their renowned buttery curry puffs featuring flaky pastry filled with spicy curry and tender chicken, colorful Swiss rolls that have become local favorites, and fluffy sugar rolls with perfectly balanced cream sweetness. Beyond these classics, the comprehensive menu encompasses 3D character cakes, roll and block cakes, kueh lapis, photo cakes for special occasions, cookies, tarts, muffins, and even savory options including curry rice, noodles, laksa, and their unique polarizza offerings. The bakery also specializes in custom celebration cakes including licensed character designs, ensuring they can meet both everyday snacking needs and special occasion requirements.
Operating daily from 10:00am to 10:00pm at #L1-26, Polar Puffs & Cakes provides extended hours that accommodate both early morning commuters and evening shoppers seeking fresh baked goods. The bakery can be reached at 6387 7767 for custom orders and inquiries, and participates in Compass One's rewards program while accepting both physical and electronic mall vouchers. With halal certification ensuring inclusivity and islandwide delivery services available, Polar Puffs & Cakes continues to serve as a trusted neighborhood bakery that combines traditional Singapore baking heritage with modern convenience and accessibility.
Based on 15 reviews
Out of 235 shops
Not enough ratings
lijuin lee
I bought the cakes as refreshments for invited guests. I requested to cut the cakes. I expect there's a standard when cutting the cakes. To my disappointment when i saw the cakes at home, the staff not only cannot cut the cakes in equal portions, she also cannot cut the cakes straight. All slanted. It will be embarrassing to serve to the guests. I should hv cut the cakes myself.
Lina Teo
Went down to buy chicken pie and realised all sold out due to some promo. Was checking with your staff when promo ends so easier to buy, had to show her the the card displayed to make things easier. But this Malay staff came over roll her eyes n took the card away.
Zen Yee
Used to patronise this place whenever our Taichi session ends. But the service standard is getting atrocious. By 9.30pm all 3 sometimes 2 staff will turned their backs busy preparing for off shift and ignore customers at the counter.
Jazz Siow
I was disappointed with my experience at Polar Puff. The server went out of her way to insist that I was not in the queue, even though I was. She said that someone else was ahead and, instead of handling the situation professionally, worked slowly and refused to take my order. This made my experience frustrating and unwelcoming. I made a detour just to buy a gift from polar puff for my student. Left without any thing because I hope not to make a big fuss. I hope the management can address such service issues to improve the customer experience.
Janice Koh
Layer cake is soft but artificial coloring too strong.
lionel Z
I was there to buy puffs on Wednesday 22 Jan around 430 pm. There was a short Malay salesperson. She was so rude ! I notice your staff, most of them there at Compass One, lack skills and courtesy. My advice, close your shop or change staff who are trained and friendly
Chee Moy Tan
I strongly agree with Janet and Nick on the staff rudeness and aloofness, especially the younger one, who handle the cash register. Today, I purchased 2 pieces of cake. No response from any of them when I placed my orders. Just then, a guy customer walked past me into the puff area. I repeated my order and the cashier raised her voice "first come first served'. I was so angry that I ticked her off and claimed that the guy came after me, she kept quiet but continued to serve the guy first. I am not dismay by the wait but her remark. She could have been more polite and diplomatic. I wonder whether are your front staff train in customer service. Please be reminded that you are not selling cake in a wet market. Some wet market stall holder provides better customer services than your staff. Please learn from your neighbor stalls, Mr Bean and Old Chang Kee on how to serve customers.
Eileen Oh
Always order 2KG strawberry square cake for my daughter's bday in school celebration
Marcus Lee
Staff were very helpful and friendly in helping me to arrive at a decision for my daughter’s birthday cake. Do hope that Kuromi is offered as one of the cartoon-character themed cakes though.
XIN YING
Ordered a cartoon cake. Lucy and Pearly were both very friendly, and making sure details were correct when ordering and upon collection. thank you!
Anna Louise
They have wide variety of character cakes which my children loves. They offer CNY goodies and treats that are not too sweet so it's okay. The butter cake rolls are really good.
NKhairani Hamdan
Pearly and Lucy is very friendly and provide me promotional items so that i can enjoy my food
Dia Pandita
I love their banana cake , marble cake , butter cake and their puff pastries too. It's very scrumptious, personally for me I don't really rate restaurants/bakeries based of customer service. I mainly rate it based on their food or if their food is good enough to make up for poor customer service. For polar , I didn't really see their poor service. So it's a 4 star for me. The reason I gave them a 4 star is because , I feel like the banana cake tastes a bit different now
Eugene Quek yibin
I love the service provided by Ms Eng Hiang and Ms pearly .They were so friendly and enthusiastic on their work
Evan Chyi
Pearly & Nora were friendly. They help for the cake order. Assist step by step patiently. Will support the compass one outlet !
Petite in size but huge in flavour, this cake features a rich dark-chocolate mousse, topped with an edible chocolate bow. This makes for a perfect treat, be it after a meal, or paired with tea and some me time.
Adorable chocolate bows sit prettily on chocolate glazed, orange-infused muffnuts. These muffin textured cakes feature a chocolate glaze in pink, green and white and come in a windowed 6pc box. Great for celebrations and for sharing! Note: You get 2 of each colour in a box!
Chocolate or White
Choice of cake sponge and bettercreme flavour, topped with an edible character icing sugar sheet picture.
Choice of cake sponge layered with chocolate or vanilla bettercreme, topped with an edible character icing sugar sheet picture.
Choice of cake sponge layered with chocolate or vanilla bettercreme coated with chocolate rice. Topped with an edible character icing sugar sheet picture.
All cancellations must be made at least 3 working days before date of collection or delivery. No cancellations are allowed 2 days before the date of collection or delivery.
A $10 amendment charge will be imposed for each amendment. All amendment requests must be submitted at least 3 working days before the date of collection or delivery. No amendments are allowed 2 days before the date of collection or delivery.
Choice of cream: Chocolate, Strawberry, Vanilla
Choice of filling: Strawberry, Mango, Peach Slice, Blueberry with Jam, Kiwi
Chocolate or White
If you want to add in message or wordings on the cake, please inform our service staff. Please note that the length of message or wordings will affect the font size and image size on cake.
Piped on a rectangle chocolate tag and place on front side of cake
Piped on the cake itself
subject to slight variation
All cancellations must be made at least 3 working days before date of collection or delivery. No cancellations are allowed 2 days before the date of collection or delivery.
A $10 amendment charge will be imposed for each amendment. All amendment requests must be submitted at least 3 working days before the date of collection or delivery. No amendments are allowed 2 days before the date of collection or delivery.
Characterised by its intensely smooth and creamy cheese flavour, the luscious mix sits gently atop a base of buttery pressed biscuit crumbs.
Stormtrooper
BB-8
Star Wars Logo
Star Wars Logo
My Melody themed birthday cake
My Melody themed birthday cake
My Melody themed birthday cake with 'March' inscription
My Melody themed birthday cake
My Melody themed birthday cake with 'July' inscription
My Melody themed birthday cake
My Melody themed birthday cake
My Melody themed birthday cake with 'August' inscription
My Melody themed birthday cake
My Melody themed birthday cake with 'October' inscription
My Melody themed birthday cake with 'November' inscription
My Melody themed birthday cake
26 photos