Samsung Experience Store at Compass One Level 3 represents the latest expansion of Samsung's retail presence at #03-06/07, opened in July 2024 in partnership with OTTNO as one of 12 Samsung Experience Stores across Singapore. This cutting-edge electronics destination showcases Samsung's complete ecosystem including the revolutionary Galaxy ZFlip6, Galaxy Fold6, Galaxy Buds3 series, Galaxy Watch Ultra, and Galaxy Watch7, providing customers with hands-on experiences of the latest innovations in smartphone technology, tablets, and connected devices.
The store specializes in Galaxy AI experiences, allowing customers to discover how artificial intelligence enhances everyday tasks through Live Translate for language understanding, Photo Assist for perfect picture creation, and other AI-powered features that demonstrate Samsung's technological leadership. Beyond product demonstrations, the Samsung Experience Store provides in-person, one-to-one consultations with knowledgeable staff who offer expert guidance on Samsung's comprehensive product portfolio and help customers find optimal technology solutions for their personal and professional needs.
Enhanced with comprehensive customer support and interactive product experiences, Samsung Experience Store Compass One serves as the premium technology destination for Sengkang residents seeking the latest in smartphone, tablet, and Galaxy technology innovations. The store's focus on hands-on demonstrations, personalized consultations, and AI feature exploration makes it the ideal choice for customers who want to experience Samsung's cutting-edge technology before making informed purchasing decisions in Singapore's most advanced electronics retail environment.
Based on 15 reviews
Out of 235 shops
Not enough ratings
R H
I purchased a phone case two days ago, but unfortunately, it does not fit properly as it is loose. I reported the issue, however, the two sales personnel lacked the necessary knowledge to address my concern, which was disappointing. It just led me to walk out of the store instead. It was a total waste to purchase from the store itself, hence there's no assurance that it can be utilised properly.
Jo T
no price list, no specs..all the phone looks the same except fold/flip phone
Steven Cher
Was at the store on 31/7 to get a replacement for my 6 year old Samsung handphone. Was served by Miki who patiently explained and helped me select a new phone and also helped me transfer the data from the old to the new. She was pleasant and did a good job helping me understand the procedure as we waited for the transfer to complete. Left the store satisfied. πππ»π
Steven Cher
Salesperson Miki was very pleasant and assisted me greatly in my buying a new Samsung hp and helping to transfer data from the old to the new. Thank you.ππ β¦
Wilson Lai
Went down to the Samsung Experience Store at Compass One to get a replacement phone. I was promptly attended to by a friendly staff, Mr Allen Cheong who patiently listened to my problems and addressed my needs and concerns professionally. He was not pushy and explained in quite great details the differences of the shortlisted model and assisted me in the data transfer and resetting of my Singpass when I encountered some issues. All these while while waiting for the data transfer, he patiently explained more functions of the phone. His warmth, sincerity and professionalism has truly made the buying experience a positive one.
Μxavier
5 stars to this Samsung store! The staff are very friendly and helpful in assisting me in getting the lowest price storewide for the S25+ in a calm and professional manner. They also answer all questions and have good knowledge. Give my people a raise they deserve! Tips for buying S25 series: 1. Use $88 voucher (exp. 13 Feb), ask the staff if they have 2. Use code HUAT38 for $38 off 3. Sign in your account in Samsung Store for 10% off first purchase
Muk Bronson
As a hospital worker, my trusty Samsung phone is my lifeline, especially in the high-pressure environment of the operating theater. This early afternoon, my Samsung handphone went kaput, refusing to receive calls. Panic set in - I was in a state of high alert, knowing that doctors and nurses rely on me to be reachable in case of emergencies. If they couldn't get hold of me, a patient could be in critical situation. Thankfully, Zarina, a Samsung staff member at Compass One, understood my predicament. She offered me a few options, her kindness leaving me speechless. I've always been a die-hard Samsung fan, and her help solidified my loyalty.
Sean Sean
Head of HR..pls note,,Ms Zarina from Samsung sengkang outlet is highly efficient, patient and excellent in her service..she is really suitable to be in customer service as she's perfect and Great. Don't lose her to other competitors.
Rahamad Sapari
I give you, Zarina, 5 star for helping me. I'll be back if I have any problem. I got receive help before but not as good as how good you help me. Thank you very much.
Bala san
Zarina is excellent in her service. Pls mark excellent under her track record. Pls send her to more training so can be more good haha. Thank you!
richard espeno
Ms. Miki, the staff who served me was very friendly and helpful. She helped me transferred all the data from old to new phone.
MythicgamerBoi
Uncommon to find a samsung store, it was an amazing store. The different phone models are neatly arranged. Different colors of the same phone models are displayed, allowing me to see how each color looks.
Business Account
Awesome and helpful Thanks Miss Zarina for your kind assistance.
Kow Kia Lim
Zarina and Miki from Samsung Compassone provide excellent service and advice. Im very happy.
Henry Chan
Zarina has been very helpfu and solved my issues on the use of Samsung mobile phone
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