Spectacle Hut Compass One provides personalized vision care excellence on Level 2, representing one of Sengkang's top 3 opticians selected through rigorous 50-point inspection criteria and dedicated to making quality yet affordable eye care accessible to every family. With their mission to prioritize overall customer experience while inculcating the importance of vision care, this leading optical hub combines cutting-edge technology with comprehensive services, ensuring residents have access to the latest trends and innovations in the optical industry through their team of dedicated eye care professionals.
The practice offers complimentary basic eye examinations using both objective and subjective refraction methods to assess refractive errors and visual acuity, complemented by advanced fundus photography for posterior eye examination and specialized contact lens aftercare services. Their extensive product range includes designer eyeglasses and sunglasses from Oliver Peoples to Prada, comprehensive myopia management solutions, colour vision screening, and contact lenses for men, women, and children, all backed by exceptional customer benefits including immediate family member discounts and complimentary eye examinations for relatives.
Enhanced with industry-leading warranties offering complimentary replacement for manufacturing defects within one year, plus free cleaning, adjustments, and realignment services at any Spectacle Hut location, this Compass One outlet provides unmatched value through their 50% discount offer on second pairs and 0 family vouchers. The strategic Level 2 location ensures convenient access to professional eye care where customers receive not just vision correction, but comprehensive optical solutions that combine quality, affordability, and exceptional service standards that have established Spectacle Hut as the trusted choice for Sengkang families.
Based on 15 reviews
Out of 235 shops
Not enough ratings
Singapore KHD
Terrible exprience with this shop. Bought 1 pair of glass over $800 progressive Len. The coating happen to peel and the sales tell me the is no solution and did not bother to help me. I feel disappointed that to spend so much money knowing it lasted 1 year and remaining at my own risk.
Hwee Lee, Low . Singapore
I am a repeat purchase customer, even after move from Seng Kang to Woodlands I still return to purchase from them. Place order with Andy on my contact lens on Wed, he arrange to deliver to me on Sat. Always able to provide good advise, good service, fast respond and fast delivery. Thank you for the free contact lens! Really appreciate it. Will come back to order for more. #sgspectaclesshop #goodserviceshop #sgshopping #sgcontactlensshop #bestservice #goodshoppingexperience
anita vijay
I am a 1st time Spec's user. Bought 2 pairs at a different outlet and had issues with the degree after i went home. Came to Compass One outlet to see if anything could be done. Sam attended to me and manage to resolve my issues. Excellent aftersale experience. Kudos to Sam and the rest of the staff for fast and efficient service.
Peter Tay
Excellent service from Regina. Very patient in explaining throughout. I feel comfortable and no pressure while shopping for my spectacle. I will definitely go back to her for my future purchase. Highly recommended. Thanks Regina for your warm and awesome service. 😊 …
Kaslyn Tan
Regina’s service is excellent. She is warm, honest and patience with your needs and wants. She made you feel like you are shopping with your best friend. I think all service line should have her as an example! So glad that I came to this outlet, will definitely recommend to my friends and family. Thanks much Regina!!
Zo Be
Compliments to Wei Xiang and the team at the Spectacle Hut, Compass One on their great customer service. The team has helped us to understand different options and select the ones that best meet our needs. We ended up getting a pair of sunglasses and one vision specs. Great value.
Gill Chan
I had the most wonderful experience at Spectacle Hut Compassone branch, thanks to Regina, the exceptional optometrist. Her reassuring demeanor and remarkable patience made my visit truly memorable. I felt understood and cared for throughout the entire process due to some eye complications I have been going through. Without a doubt, I will wholeheartedly recommend Regina and Spectacle Hut to everyone seeking top-notch eye care. I look forward to returning for future visits, knowing I'll be in the best hands possible.
Pauline Chloe Chang
The sales ladies are super good to customers, last year Dec I bought 2 pairs , loved their Services
Adrian Berry
Excellent service. They went the extra mile in finding the right specs for me. I even tried so many Oakley sunnies to be sure which one I really wanted. Had lots of patience also.
John Yeo Shi Hong
Got my RayBans done sometime ago however due to so accident, the alignment was off. Came to Sunglass Hut @ Compass One to get it done and was served by Regina Tan. She managed to resolve my issues with care and detail. Happy with her service and would visit again.
Nicola Faulkner
Staff were helpful and friendly but tried to swindle me into buying display pair of sunglasses at full brand new price. Also took far too long for a transaction.
Geethani Siriwardena
I took my first reading glasses from them. They had a promotion then. Free eye check up was included as well. Second time I changed my lenses again.Good service.
Jeis Kaur
Regina from the Compass One branch was warm, friendly and very professional!. I walked in to buy a pair and walked out a proud owner of 2 new pairs of spectacles!
Balaji
I just purchased my spectacle and Sam was super helpful. I am looking forward to continued support
yl
Serve by wei Xiang at compass one outlet, before and after sale service is good! Purchase contact lens quite last mins for event , He’s able to provide us the flexibility and have the contact lens ready before the event, super patience when guiding on how to use contact lens for the first time. Highly recommended!
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