Genki Sushi Compass One

Thank you Polly for your attentiveness to this customer's needs. It's not my first time visiting but I always look forward to coming back not only because of the lovely and welcoming staff but also because the food quality never fails to tickle my taste buds! I'm here today at 430pm to try out their lunch special (11am-5pm). I usually visit 8-9pm after work where the waiting time is longer due to the increase in crowds. Thank you for the kind hospitality. If you need water just ask for a cup and the ginger condiments although FOC but you still need to order through their app.

Used to come here often when my son has lesson in Compass One. So often that this aunty Su Bueh recognised us n always give us a warm n big welcome. She is a very nice lady, good service, friendly n helpful. My son likes her so much always come will ask n look for her. We felt so warm n home like when she is around. He say she is like ah ma. Food is good n reasonable price.

Would like to add that Su Bueh’s service is excellent. And she has been amazing in her handling of our orders and I greatly commend her. Keep up the good work.

Auntie Su Bueh was super friendly and welcoming! She made us feel right at home and even shared great tips on when to visit. Such a lovely experience—thank you!

Very good dining experience. The crew staff, Polly is knowledgeable and provide good advise to customers on point redemptions. Observed that she is patient with customers too.

My daughter in love with Genki. Twice a week it's a must. Her all time favourite! Thanks Waitress Su Bueh letting us know that every 1st week of the month (Wednesday)got 20% Thankful day!

Was told by staff Su Bueh to drop a good Google review and get complimentary cream puff voucher. No harm. Anyway, food here is pretty nice, my child likes it too. Thank you! p/s: nearly ended my meal already so not much food photo to showcase 😆

Crystal service was great! She was always attentive and willing to help with a great attitude! She even shared with us about the perks of being a member with Genki. Always love going to Genki!

Friendly server Su Bueh and nice food. Recommend to come if your kids like ice cream puff and small portion of Japanese dishes. After note: Back to visit again with friendly Su Bueh helping with our orders. Good to be back and happy finishing all the delicious food.

I've always had good experiences at this outlet—food is great, and the prices are reasonable. However, today was an exception. Several customers, including myself, were left waiting for our food, which appeared to have been forgotten until staff had to page the kitchen. We were in the restaurant for nearly an hour, and I noticed at least two tables requesting their tamago sushi to be served. There also seems to be ongoing confusion around the "Pay It Forward" concept. Many customers don’t understand how it works, and staff are repeatedly put in the position of having to explain it. I truly feel for them—they’re doing their best under challenging circumstances. Perhaps clearer signage or a brief explanation on the menu could help reduce the burden on staff and improve the overall customer experience.

20250615 today is Singapore Father’s Day. Introduces a new season dishes. The taste of the food was nice. Must try before is gone. 20250111, new season dishes is out. Try it before it’s gone again. On 20FEB24, have tried some of the seasonal dish. Really awesome if you like cheesy food. Limited time only. Have revisit again in 16/09/2023. This time round a few more specials Revisit on 1811/2023. Is Chessy Carnival now. Have tried some of the specials.

Had a great lunch today. Fantastic service given by Jaslyn. Sashimi were fresh too

Thank you for the fast serving, Crystal! The kiddo favorite Udon is here. Its just long waiting time at almost every genki outlet.. 🤣

Service was great ! I think there's a lot of people but we managed to get seats relatively quick. Thanks to Wei Shan ! Add on: cashier Janet was very nice too !