⭐ Review: Tori-Q @ Compass One
Tori-Q feels like a Japanese fast food chain done right. It reminds me of the popular spots across Tokyo—especially those in subway stations—except here, we’re lucky to enjoy a clean, comfortable seating area that mirrors Japan’s standards quite closely.
What I’ve always appreciated about Japanese food culture is their strict SOPs and consistent quality, and Tori-Q has done a great job replicating that here. The attention to detail, from the service to the presentation, reflects the pride the Japanese place in their food.
I ordered a bento rice box, which came topped with seaweed and pickles—I especially love the pickles! For my 5 skewers, I chose my favourites:
• Pork Asparagus
• Totoro Pork
• Chicken
• Chicken Ball
• Nitimago (flavoured egg)
Every skewer was flavourful, tender, and grilled to perfection—sooo yummy!
As with most good Japanese food, it comes with a slightly higher price tag. But for the taste and quality, it’s worth the occasional indulgence.
tae kookie
1
This was my first time ordering less rice from Tori-Q, didn't know that it was 20 cents off. After I paywaved, trainee realised that she did not include the discount as she did not notice the green sticker on the rice box. She presented with an attitude, forcefully threw chopsticks and a spoon inside the plastic bag, blamed me again and again for not checking the price before paying.
Enya Lee
3
food is great but i had very bad encounter with one of the staff (picture below) at compass one on 22/1/24 around 430PM. since set c is only 3 karaage, i told her ill get the other items later, she was screaming too much wnd added it into my rice, later on I found out i charged according to alacarte price instead of set, if she wasnt screaming so much, she would have heard me and i would buy the other sticks with a seperate purchase afterwards. She had to asked me twice if i needed mayonnaise on my rice as she was talking to other staff. I hope SK management will look into this (staff handling orders)
Jayna Lim
2
I ordered Set A (2 Chicken, 1 Ball, 1 Pork) and cashier told me to wait for the meat ball to be ready. I waited, and came back to find out that the meat ball wasn’t even in the box of food. Wasted my $8.10.
Lucas Lee
5
The food here is extremely good 👍 😋 👌 🙌 😌 😍
Sean
1
The staff at this outlet were rude and unfriendly. I was told by the staff that I could not purchase the 10+1 stick promotion with the add-on rice. I was willing to pay for the rice alone, which was $2.80, but nonetheless, the staff still reluctant take my order.
Candy Wong
1
the aunty say hello like want to fight like that. the aunty with the short hair need some training the aunty tone when serving customers cannot make it.
Jack Thl
1
Staff are not proactive. Asked to wait for missed out items and when it was ready they just stood there and act blur. Secondly while knowing that the hot items are always depleted ie. Pirikara customers are always made to wait 10mins as staff requested. This branch of Tori Q is not hard up for business. There was once the supervisor like lady who was doing account closing I supposed, argued and showed attitude while she herself had charged me less and I had told her to charge me right and her reply was 'you say what then we do what lor'. 😲 I do not think I am hard up for eating another stick of tori q for free. This is the least wanted to visit Tori Q branch in my list.
Denise Lim
1
I visited the Compass One outlet on 26 April 2023 7.50pm and the staff on duty were just beyond hope.
Had to repeat my orders several times to the staff picking my order; not sure she wasn’t paying attention or could not hear me. She did not even ask me to repeat, she merely stood there and look back at me.
The cashier on duty was just plain rude. Although she had packed my order, i asked if there was mayonnaise inside. She THREW out the cutlery to check the box. She shoved the receipt to me and did not even say a “Thank you”. She is the rudest Tori-Q cashier i’ve encountered.
If it weren’t for convenience, i will not even patronise this outlet again. The only saving grace is the taste of the food.
CL
3
First time visiting the outlet at Compassone. Auntie packing my boxes was polite and got my orders right. Guy at the cashier counter was also very polite and proactive. Thumbs up. However, food not up to usual Tori Q standard. Many yakitori sticks were charred. Despite me asking for the least blackened ones, they were still too charred. I had to snip off the charred bits at home.