Reviews for TORI-Q CompassOne

Kyo

August 24, 2025

5

Super nice lady worker. we bought 2 boxes with 4 sticks. lady helped seperate 2 sticks in individual bags and add extra mayo in both boxes + the individual bags. super happy with the service. very patient and nice staff.

William Daniel LEE

August 24, 2025

1

I am the fan of TORI-Q since your first outlets at TAKASHIMAYA era. Understand this Compass One store at basement 1 that was open weeks ago. This afternoon, l did order the takeaway Bento A for my dinner, HONESTLY, I had to say it was badly prepared n pack at. Noticed your crew or team were limited manned, a properly basic n OTJ trainings should be taught before the crew were put on for the jobs n attended to the customers needs. I also noticed that your store were looking for HIRING which l can understand BUT the presentation of this afternoon's takeaway were not arranged in sequence n it REALLY LOOK B A D n POOR like pouring too much Teriyaki gravy on the rice grains, the stick meats were over charred burnt, the QC was not adhered at, should seaweeds strip n pink pickles were totally mixed in like the mixed salad, at least it should be properly portion, arranged, appetite n looked nicely presented at before we ate them. At least, there were images or photos to show the crews how the items look like n presentation. Management, kindly LOOK into these matter seriously, n do some "MYSTERY" OR SPOT CHECK in this store. Lastly, your NEX, AMK HUB outlets were doing the better organisation n systematic jobs in result long queue n customers satisfaction.......

Wayne

August 24, 2025

4

This outlet offers delivery via Foodpanda and they are able to consistently follow instructions properly. However, one star taken off because there is quite a lot of char on the meats.

Sheline Chen

August 24, 2025

1

Wait for the so long the staff still no want to ask what you want to buy idoit low service

c

August 24, 2025

3

please add more tables like why is there only 2 tables when there is like 30+ppl in the queeue like bruh u earn so much js buy a table which is cheap