Location:
Quality products and services
Challenger at Compass One represents over four decades of Singapore's homegrown electronics excellence, serving as a comprehensive technology destination since 1982 with a reputation as the island's most trusted electronics superstore. Located at #03-17 on Level 3, this flagship location showcases the latest in computers, laptops, mobile phones, tablets, gaming consoles, and cutting-edge gadgets from leading brands like Apple, Samsung, Asus, and Lenovo, making it the go-to destination for tech enthusiasts and everyday consumers in the Sengkang community.
The store features an extensive product range including headphones, projectors, car navigation systems, fitness monitors, GPS watches, hard drives, storage devices, memory cards, and mobile accessories, all backed by professional services including PC repair, mobile repair, and trade-in programs through their innovative "Challenger PIT" service where customers can buy, sell, or trade notebooks, smartphones, iPads, and tablets. With over 500,000 trusted members across 44 Singapore locations, Challenger combines competitive pricing with expert technical support and comprehensive after-sales service that ensures customers receive maximum value from their technology investments.
Challenger Compass One operates daily from 11am to 9:30pm, offering convenient shopping hours along with in-store pickup, delivery services, and NFC mobile payment options for seamless transactions. The store maintains a 4-star rating with 190+ customer reviews, reflecting their commitment to providing everyday value on the latest gadgets and lifestyle products. Contact them at 6333 5858 to explore Singapore's most comprehensive electronics selection, where knowledgeable staff help you find the perfect technology solutions for work, entertainment, and daily life needs.
Based on 15 reviews
Out of 235 shops
Not enough ratings
Christine sung
Had to pay $30 to be a member. Staff just told me to sign up. Didn't know there was a hidden fee!! Staff didn't communicate properly. They just said member get $25 off for first purchase. But there was a hidden member fee they didn't mention! It's a scam!
D Jie
I saw aunty staff talking impolite rude to a customer who payment at cashier side on evening 23 May. The customer feels no happy. Is she the manager? All are same?
Gina
Lousy went to shop ask for charger cable recommending me cable that is not for charger. Avoid this store if ur looking for charging cable. Lousy should get fired for not knowing the basic
Lee Ng
Unacceptable Service and Warranty Terms for Targus Mouse Purchase I recently purchased a Targus mouse at Compass One Challenger and have encountered a series of issues regarding the warranty and exchange process. I was informed that the mouse, which cost just $25, has a warranty that only allows for an exchange within 7 days in store of purchase as I over 2 days to bring down. It is shocking that such a large company offers such limited warranty coverage for even the most basic products. For such a short warranty window, customers expect smooth and immediate exchanges. I made a trip down to the store for an exchange, only to be told that I could not collect the replacement on the same day. Instead, I was asked to return on another day. This is a major inconvenience, especially since I had already gone out of my way to visit the store. When I called the customer service center, I was told the store was undergoing inventory checks and that I needed to come back after next Wednesday. This is not only inconvenient but also highly unprofessional. A company of this size should have better systems in place to handle exchanges efficiently, especially for something as simple as a mouse. The entire experience has been extremely frustrating, and I feel that the service provided is not acceptable. I would appreciate it if the management could review these processes and provide better solutions for customers, especially for basic warranty claims.
Amy Aun
Felt cheated at this store. I bought an item from challenger that costed $49.90 ($34.90 for members) at compass one and the staff manipulated me into signing up for a membership which I had to pay an additional $30 and I will be able to purchase the item at $34.90 on top of a $10 voucher. However, I ended up paying $54.90. That wasn't the worst part as the item I bought turned out to be faulty so I went back to the store to do an exchange and the new item turned out to be faulty as well. Then guess what the staff said? she said "oh this item has been left there for a while so it might be faulty". Is the staff hearing herself? this means that they know the item might be faulty and yet they are still selling it. This is so dishonest.
Lim Zhijie
11.07 still not open yet lol
peter ho
Ask for a product, they keep checking here n there n made me waited like 15 min. Then say no stocks, need go other places which is fine. Then check again n say, no free gift, m i ok? Back n forth wasted me 20 min. They dun seem to know their stuff.
Keith Tan
As its commercial, cramming as much into as small a space is the business model. Items are not cheap and can be hard to find. Sales staff generally are unfriendly and speak in Mandarin. When asked an English question, they struggle. Perhaps my experience on the day I was there. I avoid as much as I can these days. Helps save money and reduce anxiety.
Royal Princess Eera Nasriah
Hi just brought an OPPO Pad neo recently and I've realize it's missing an pen, pls consult with the staff at the compass one, I really need it, if so let me know what the price for this pen seperately
Json Hoong
Staff Chen Juan is very helpful when I was running around Challengers to find stock of Insta Mini Film and she even offered to check stock from other branches to help reduce my travelling to other challengers. Whereas am disappointed with Waterway Point Challengers staff that I went few times yet none of them offer to help me check other branches. Big thank you to Miss Chen Juan of Compass One Challenger.
norman koh
While making payment for my earphones adaptor, I realised that my earphones left at the PC display was missing. Darryl tried to look around the store for it & realised it could have been taken by someone. Without making things difficult, he decided to replace a new earphones & bearing the cost. This gesture was much appreciated as i had a flight to catch. Such dedication of going the extra mile to keep a customer happy should be recognised n rewarded by the company. Fyi, I am now a Challenger member.
Mohamad Farid Abu Bakar
Daryl, had assisted me in purchasing an iPad. His very helpful n courteous. His cuctomer service was excellent. Keep up the good work Daryl👍 …
Ch Mu
The deals are definitely good. They have some ongoing promotions for wireless speakers and headphones. They have good collection as far as audion equipments are concerned. Value members get good discount.
Rathi G
Purchased a pair of earpiece. A lovely set. My pleasant experience & happy purchase is credited to a lovely sales person Mr Kevin Khew Jia Hao. He approached me & asked if I needed help. I told him what I was looking for & my budget. He was well mannered often spotting an authentic smile & patiently responded to my queries. A big shoutout out to Mr Kevin for his expertise & so satisfied with my purchase! Thank you Kevin for your assistance & helping me to unbox my purchase!
VB Praline Noisette
Dear Challenger Management Team, I am writing to express my heartfelt appreciation for the exceptional service provided by your staff member, Chang Loong, at Challenger Compass One. (visit on 2/1 at 230pm, counter) Chang Loong went above and beyond to assist me in locating a product that was unavailable at the store. He not only took the initiative to search for the item but also arranged for it to be transferred to Compass One for my convenience. His dedication, attention to detail, and willingness to go the extra mile truly stood out. It is rare to encounter such outstanding customer service, and I believe Chang Loong is a true asset to your team. Employees like him make a lasting positive impression on customers and enhance the reputation of your company. I hope his efforts and dedication are recognized, as he certainly deserves commendation. Thank you for fostering such a strong culture of service excellence at Challenger.
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