HOOGA at Compass One Level 2 brings Danish-inspired hygge living to the Sengkang community, embodying the Scandinavian concept of comfort and coziness at home that promotes conscious pursuit of happiness through appreciating life's simple pleasures. This charming homeware destination showcases warm and welcoming selections of beddings, baskets, and decorative elements that transform everyday living spaces into havens of comfort, where every turn unveils new ornamentations that relate to the many pleasures associated with contemporary home living.
The store features comprehensive home and living categories including Lighting and Accessories, Home Decor, Storage and Organization solutions, plus Bath, Bedding, and Tableware collections that span from bedroom to bathroom, dining room to living room essentials. With products ranging from knick-knacks to occasional furniture, HOOGA offers unique yet affordable items that help customers create personalized living environments that reflect their individual style while maintaining the Danish aesthetic of functional beauty and comfortable elegance.
As part of HOOGA's growing Singapore network that serves customers seeking to transform their homes into cozy sanctuaries, the Compass One location provides convenient access to quality homeware solutions for busy families and design enthusiasts. Customer reviews consistently praise the brand's lovely products with sentiments like "Loved all their products, unique yet affordable!" and "Lovely store with almost everything you need for your home!", making it the trusted destination for residents seeking to create welcoming, hygge-inspired living spaces in Singapore's largest suburban community.
Based on 15 reviews
Out of 235 shops
Not enough ratings
Rachel Ng
No issues with the customer service but more with the product. Sad to hear that they have discontinued with the Aquascape series of reed diffuser. It's great that they have finally introduced refill bottles, which are more sustainable than buying a new bottle every time, though the range of refill is limited. Nice scents but too subtle.
Sam Yeo
They really need to train their staff. I believe all the bad review is pointing towards this particular staff named Celeste. I experienced her bad service myself. Went in to look for bedsheet and ask her for help, but was treated like i owe her money or something. At first i thought was her face problem, but after going through the bad review, i realised that it is just her giving black face to customers. It was truly an unpleasant shopping experience. I managed to get two bedsheet for myself, and as usual, was very satisfied with Hooga's quality. Would advise people to head to other outlets for a better shopping experience.
Nd J
Visit on 8 nov, staff rude. Chit chat at the cashier only. The tall lady especially when make payment see look at me like i own her a living. No even a thank you whn i take my purchase from her.
Kit Hang Goh
There’s a chinese young lady was very rude. I mean my friend was trying to looking a towel but he didnt notice it’s bath mat and she’s like hello sir this is bath mat, not a towel after that she pointed to the other side said if you want the cheapest towel is there and walked away
Ann Ti
Experience a bad attitude of a staff at Compass One when I was at the shop. When I ask her a question, she replied back rudely asking me to check on the notice board myself for the answer. I will not visit this shop anymore. I will file a complaint with the office in this building.
k h
Very rude and lousy customer service. Especially the Chinese tall girl with long hair. Lousy attitude girl that lazy to serve
SGetha Nehru
Great service by today's staff. She gave me a call once the stock arrived. Appreciate her kindness and service!! Well done, keep it up!!
Audrey Koh
I want to give a big thank you to the cashier and I believe her manager who helped me with a refund recently. They were both incredibly helpful, patient, and professional. The malay lady was very cheerful and friendly, which made the entire shopping experience so much more pleasant. What could have been a stressful process turned out to be smooth and enjoyable thanks to their great service. Truly appreciated!
Wendy Goh
I had stopped visiting the Compass Point outlet due to some unpleasant experiences with a staff member in the past. However, my last two visits completely changed my impression. All thanks to a Malay lady staff who was cheerful, knowledgeable about fragrances, and had such a pleasant attitude when serving customers. She truly made the experience enjoyable again. Great service makes all the difference!
Esther Heng
I was window shopping and I went in to Hooga Compass One. I was greeted by Ms Ra. I also choose a few fitted sheet set. I always like the products of Hooga. Another staff was also very sweet to assist me to put to the counter after seeing me with a few fitted sheet set. Ms Ra was also very helpful in explaining how to maintain the bedsheets. She is very jovial and friendly. She is also very patient and professional. She had made my day. Thank you for your wonderful service.
Tan Stanley
Am special with the google review. I purchased 7 item from the store and was happily served by a lady with a lot of ear stub. She was very helpful. Cashier lady also ok leh
Rabecca Adam
I went here and got a pillow! There was 30% discount and the cashier staff were nice and kind!
J Leshwyn Raj
Idk what's with the bad reviews but penny was amazing in serving me and was super patient coming from the service industry,she marked all the right boxes! Thank you once again
ruzaini rohaizat
I thoroughly enjoyed my shopping experience earlier. Ms Penny assisted me and she was very helpful. I liked her recommendations, she was friendly and genuine👍 …
Mas Jfr
Been here a few times. Sales person happy to assist when you need help. I bought a lot of kitchen wares and they make sure to wrap each of them carefully. Thank you!
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