The Macdonald that makes young kids cry. Often overcrowded but manager make staff lie through the system to meet kPI. Orders were fulfilled in the system, display as ready for collection, but you can wait another 1-2 hours after that, leaving the whole family hungry and angry. Ask for refund? No. Fast food? What a joke. Please avoid this restaurant if you want a happy meal with family.
Kel CK
1
Tried the new Chilli Crab Sauce Chicken Burger from McDonald’s Singapore with my family — and we were absolutely speechless after the first bite… but not in a good way.
To make matters worse, one of the meals was packed wrongly — we received a Chilli Crab Prawn Burger instead. Sadly, that didn’t help the experience.
This SG60 special, a collaboration with Jumbo Seafood, reportedly took 50 tries to perfect. Honestly, if this is the result, even 500 tries wouldn’t make it right. The chilli crab sauce had an artificial, overpowering taste that was so unpleasant, we threw the burgers away after just one bite. We ended up cooking instant noodles instead.
We’ve given several of McDonald’s special items a chance — from the Nasi Lemak Burger to the Curry Chicken McNuggets — and each one has been a letdown.
From now on, we’re sticking to the classics. Innovation is great — but not when it compromises taste and quality.
#McDonaldsSG #ChilliCrabBurger #SG60Burger #NotWorthASingleStar #Disappointed #BackToBasics #ToughToSwallow
shane Tang
1
wickedly crowded on yesterday, so crowded that personal security will be an issue, wait for 30min and cancel my order without any explanation. Some of the crowds yelling and pushing, yet no staff showed any efforts on maintaining the order of the scenario, some staff very ignorant, like they are doing nothing and serving nothing.
Totally rubbish
tickledhungry
1
Order my food here and was served half a pack of cold soggy fries. Extremely stingy with the sauces and you just get pushed around cuz no one wants to give you an answer.
G Casey
1
When you are hungry, go to McDonald's at Compass One,
Order,
Go grab yourself a slice of Pezzo
Wait for more than 40 mins.
And still not get your meal and can't request for a refund.
Sounds like a great business model.😃
Loiloh Dion
1
Just order a McNugget 9 pcs with TWfries and water upsize through foodpanda…. When I received my items.. the fries only 1/2 pack…. Not totally full….
Yours staffs prepared the foods not even check the order slip always gave wrong order… this time only gave a 1/2 pack fries when I pay for the upsize!!!!
Eden Low
1
Place is very crowded, ordered on the app but staff does not care to entertain. Would give 0 stars for service if possible. Horrible service
Devi Sandeep Nair
1
Worst McDonald’s in Singapore. Too crowded and customer service is the worst. I ordered 2 fudge and waited for 50 mins. For around 30 mins my number was showing on the display later it showed serving and they never called my number and it was no longer showing on display. I asked 4 of their staff and they reacted as if I am talking to someone else. My little boy started crying after waiting for his ice cream for 50 mins that I left the shop as I realised that my order is lost and they are no longer going to call my number. This is my last time going to this McDonald’s. Totally disappointed.
Jia Xuan Lee
1
I bought the chicken ham Mac and cheese wrap BUT received the chicken sausage. I am extremely disappointed since I have never had this issue before.
Faith Lim
1
upsized my fries but only given a pathetic amount. Bun and beef patty was dry and hard. Super disappointed 😢