Really nice to have met Boon who was super helpful. He helped us to select a massage chair which was within our budget and matched our needs.
mako zerda
5
Great products and assist from Aries and Sebastian! Got the new Genix3 to replace my old Genix1. More features and customizable.
Bryan Loh
5
The sales person (Sebastian) is very friendly and kind, able to meet all our requests. Highly recommended.
Joleen Tan
5
Salesperson was knowledgeable, patient, and not pushy at all. They gave me plenty of time to try different models, explained the features clearly, and answered every question I had—especially regarding warranty and maintenance. They also helped me compare other brands, but their confidence in Ogawa’s technology made me feel more secure in my choice. After owning an OSIM massage chair for a few years, I decided it was time for an upgrade—and I’m glad I chose Ogawa. The difference in performance, comfort, and overall experience has been significant.
Property5005
5
Had a fantastic experience at Ogawa Compass One!
Sebastian was extremely knowledgeable and patient, guiding us through the different massage chair options without any pressure.
He listened to our needs and gave helpful recommendations based on our lifestyle and preferences.
Excellent service from start to finish. Thank you, Sebastian, for making the process so smooth and enjoyable!
Yun Fong Chris Lim
5
Sebastian and Aries are both very knowledgeable and friendly staff, they explained alot in details abt each massage chair. they even know the competitors' OSIM uDream massage chair issues (we currently own uDream) and how those issues can be tackled in Biovis massage chair. We are very pleased with their service and highly recommend to come here to CompassOne n try yourself!
HQ SK
5
Recently make a purchase on the new Ogawa Master drive posh massage chair. I had walked in the shop with idea of just trying the massage chair and Sebastian had attended to me and my sis. He had very good knowledge on all the different ogawa massage chairs and I had so many questions. He had also answered and explained all. great service!
Daphne Wu
4
I own Genix 2 and compared to this Genix 3. This Genix 3 is totally relaxing, more massaging functions and it covered more area of the body - shoulder, hand and adjustable leg area.
It comes with heating pad. 🥰 …
MELISSA NG
5
Sebastian has been extremely patient in explaining demonstrating functionalities of the massage chairs. Very pleasant experience.
Xiaoyan Lyu
5
The salesman Jason and Jeffrey are very friendly to introduce the massage chair, they are professional and will consider based on what customer needs, with their professional help, we finally Choose this dream chair, nice purchase experience!