1st visit was good.
The second visit not very pleasant,
Manicurist was too eager to sell the package and did not allow enough time for the nail polish to dry.
Manicurist blame customers' slippers too tight.
Gracee Tian
3
The sales approach felt overly pushy. When I declined the package, I was immediately offered a cheaper option. I would appreciate a more professional approach where a customer’s decision is respected without persistent upselling. The aggressive sales push made me feel uncomfortable.
Shou Xiang Wong
5
Unbelievable incredible service. Professional and friendly staff. You will not feel bored or left out when being served. Recommended to go have a relaxing experience.
Anne Chia
1
One star is generous.
Relentless hard sell from the moment I walked in — it felt more like a sales pitch than a nail salon. After refusing their “special treatments,” the staff rushed through everything. They didn’t even bother to scrub my feet or deadskin during the pedicure.
As for the gel manicure? Chipped and peeling in under a week — and I don’t even do housework.
Awful service, zero value, and a completely ridiculous experience. Never again. Not even coming back for “free removal”. Don’t bother.
Mohana Priya Indiramohan
5
Had a wonderful pedicure experience! The staff Shane was incredibly patient while working on my nails, ensuring every detail was perfect. The process was done very neatly, making it super comfortable and relaxing. Highly recommend
Satish CK
2
The hard sell is very unpleasant. I just wanted to get a mani/ pedi and relax.. instead I was constantly asked to pay for this and that. Won’t be back.
Ashikin Zaini
2
Great service and exceptional artistry! The staff is talented, and my nails always turn out perfect. However, the constant upselling takes away from the overall experience. Even when I’m satisfied with my nails, they keep pushing packages or additional services. It’s not the best way to end an otherwise excellent visit. A little less pressure on the sales front would make the experience flawless!
Ma. Lilybel Meregilla
4
Vanessa’s service is good. She manage to get my dry skin. She took her time to clean, scrub and massage. With free tea too. Very good service compare to others. Though i didn’t get to experience the massage chair maybe because im a fave user and i only did pedicure. I like also that she didn’t hard sell. Just notice that one of her colleague talks a lot and loud. They wont be able to concentrate in doing their job if they keep on talking.
W T
4
Was a bit worried cos of the bad reviews, but gave it a try as it was near where i was that evening.
Love my nails and the service. I like short nails so they trimmed it to the length i wanted and also removed my ingrown nails. They will ask if u want sea salt, but just say no if u don't want. It's their job to upsell so i respect it.
Booked last appt slot at 730pm, so they were cleaning up when i was still there and even asked me if im okay, which of course i'm fine.
Deducted one star for the following reasons
- shop was a bit small. First two seats were directly facing the entrance so people outside could see u clearly - glad there was only 1 pax when i arrived so i could get a seat inside.
- they may want to consider digitising the customer's data. It's confusing what package i have left cos the outlet have to call another outlet to find out and i have to sign on a new paper all the time when i go another outlet
- sofas are getting a bit old
Jeraine Tan
1
Nail technician Vanessa was nice and friendly plus not overly hard sell. However despite their expensive rates the gel nails chipped the next day. Not worth it. Also wish I read the reviews before going cause almost every color option need to top up on top of their expensive price.