MINISO at Compass One brings Japanese-inspired lifestyle products and affordable design solutions to Sengkang families and individuals seeking quality everyday items at accessible prices. Located at #01-38/39/40 spanning multiple units on Level 1, this expansive retail destination operates on the philosophy of "simplicity, nature and good quality," offering creative and functional products across ten main categories that transform daily living through thoughtful design and practical innovation, all while maintaining the affordability that has made MINISO a global phenomenon.
The comprehensive product range encompasses lifestyle essentials, creative home and kitchenware, stationery and office supplies, innovative storage solutions, digital accessories, fashion accessories, skincare products, cosmetics, sports equipment, and unique gift items, all designed to provide high-quality solutions for modern living. Each category reflects careful attention to both aesthetic appeal and functional value, ensuring customers find practical items that enhance daily routines while maintaining the clean, minimalist design philosophy that defines contemporary Japanese-inspired living spaces and personal style.
MINISO Compass One operates daily from 10am to 10pm, accepting both physical and e-vouchers while offering an in-store points program for regular customers, plus convenient delivery services through foodpanda for home shopping convenience. Contact them at 6384 9270 to explore their extensive collection of affordable lifestyle products that prove quality design doesn't require premium pricing. Whether you're organizing your home, seeking practical accessories, or discovering unique gifts, MINISO delivers the perfect balance of functionality, style, and value that makes quality living accessible to everyone.
After reading the comments, I don't think I was the only one having price issue here. Shelf says $3.9 charged $4.9, $5.9 charged $7.9. After paid then I realized that the prices were different. Complained to cashier, no help, just said shelf label mixed up. Commment from 8 months ago the same. Just say mixed up and settle the issue?
Complain to their email on the website, looked like no such email or maybe too many complaints they just delete the mailbox.
Don't want to buy here anymore.
Ryan Lim
1 star for the display setup
1 star for the staff handling the issue
1 star for reporting online - email does not exist
1 star for the quality of the mug
Not sure who is the one that setup the stanley mug lookalike section. No warning sign not to touch. The wife took the mug, take a look, put back and the display topple, causes a chain reaction and now she is the proud owner of a broken mug. You have been warned.
Srishti Ravi
Cashier, who was a lady, was so rude, very poor customer service. I bought a blind box, wasn’t obviously carrying a bag on me. She didn’t ask if I need a plastic bag before me paying for the box and perhaps that’s fine because sometimes people forget. However, afterwards when I asked for a bag, she asked me to pay her 10 cents. Since minimum payment for paywave is $10, I decided to paynow and showed her. Immediately she got pissed off, looked at me as if I was dumb and screamed 20 cents at me. I thought genuinely I might have misheard, apologised and paid another 10 cents and once again showed her. This time she literally pointed three fingers at me and when THIRTY THIRTY. First of all, why is miniso charging so much for a bag and secondly, she pointed to each finger one by one and screamed it to me. Third of all, there was no way I misheard her three times because I even clarified the second time. She was even looking me up and down the whole time and had a nasty expression and tone. Once again apologised, paid for it and left with my whole mood ruined.
Max
Extremely rude staff.
I purchased 22 small gifts for Christmas. The cashier staff (Ms Surianah) attended to us and what amaze me was that she was practically scanning 22 of the same item one by one. I questioned why not count the total number and key into system.
She refused to listen and kept scanning . I question her why. She became angry and literally started to throw my gifts into the bag , till I questioned her , why are my gifts thrown into the bag. She stopped.
At the end of the transaction, I asked for her name and her reply. " They know my name and I am the only staff working here "
I asked her name and again same reply. I asked again and then she replied unhappily Ms Surianah.
What a Minoso Service during Christmas.
I hope the management will look into the feedback.
John Leong
Wanted to buy some of the blind boxes sold by miniso but was to disappointed to find that they have been opened by the salesperson for previous customers. The cover of the boxes have been taped back. Other than that, the store does have a wide variety of offerings.
Lee Susanna
Your shelving pricing and system is not updated.. if I didn’t insist for a re-check with the in-charge I would have ended up paying double… wonder how many others have also ended up paying double …
skm 555
At MINISO Compass One today.
Bought the Stripe Eye Mask with ear plugs, the prices tags show $3.90 but at payment it’s was $4.90!
Was told by the cashier they didn’t update the prices tags yet! It’s misleading & Dishonest! This is not the way to do business!
So buyers beware!
smol _snake
just bought a hand lotion from there and i didn’t expect the bottle to be half full😐 u let other customers come in and try the lotion till it’s half full, might as well sell it for free. And the $3.90? the price placement on the shelf was $1.00 …
Brian Chern
All the store prices are outdated and the cashier basically forces you to pay for a bag. I explicitly told her no bag but she gave me one charged me and told me nothing she can do now. Bought an item supposed to be $3.9 but the promotion was over and now its $4.90. Small difference but what kind of amateur operation doesnt bother updating their prices? What if it was $20 more? Will the cashier tell me too bad too?
Sabirah Razani
rude staff. i think it’s the same staff others are reviewing abt
Keith Tan
Rude is the word for the staff. Crowded and cramped is how the store is laid out. When busy, it's better to give this a miss.
Jing Ting
Very bad experience. The price tag there says $5.90 but during payment it charged me $7.90.
Payment has went through. Questioned the cashier but she replied with a bad attitude. Miniso are you serious?
Positive Reviews
Chin Hoong Shih
Came back to exchange a pair of earphones that stopped 5 days in (you broke my heart, Miniso!!! 😭😭😭 Lol). I didn't have a receipt but didn't stop Sunny from trying. Actually, that couldn't stop Sunny. I felt really bad for him as he was frantically moshing the keyboard trying to locate my receipt. I offered to just escalate this issue to corporate to spare the agony but he was having none of it. We Chinese people have a saying, "有始有终” Basically it's to express the admirable quality some people have to doggedly -- in a good way, haha!! -- to see things through to the end. Anyways, thank you Sunny for taking on my stress as you own. I was surprised to learn that he was not the store manager. He carried himself with such reassuring confidence that I mistook him for THE store manager of this store. Maybe it's time to promote him -.give him the title that is long overdue. I actually will come to this Sengkang store the next time I need to get something from Miniso. Btw, Esther from the Punggol was super sweet too. You know, this reminds me of the old retail adage of hiring friendly and helpful people and not hiring them then teaching to be such. Sometmes these qualities are innate and not teachable, you know? Kthxbye
H2 O
Specialist in quality consumer household products at discounted prices including cosmetics stationery kitchen ware and toys. Approachable knowledgeable staffs provide helpful advice and warm services. Love the minifans and Health products. Conveniently located at neighbourhood heartland of Compass One with walking distance covered pathway to Sengkang MRT bus interchange with plenty of dinning shopping banking supermarkets library cinemas entertainments groceries sundries postage services community centre and amenities. Friendly cosy comfy welcoming ambience for romantic intimates groups students expats locals visitors and families..
Jasmine Eleanor
One of my favourite to-go stores nowadays. Items are useful (except for the theme series) and seems to be on a little-bit-above-average quality. Also I've been keen in some taobao household stuffs online which I managed to get them just right here physically, and of course, immediately. Recently bought more than a few items and they also have purchase with purchase deals and I've also gotten a free gift?? (Y)
